Effective Date: 15 July 2025
At Premium Automotive Parts, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help with a clear and fair return policy.
Eligibility for Returns
You can return an item within 7 days of delivery if:
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The item is unused and in its original condition
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The product is in its original packaging
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You have the receipt or proof of purchase
Non-Returnable Items
The following items are not eligible for return:
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Items that are damaged due to improper use
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Electrical and electronic parts (unless faulty)
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Items installed or used after delivery
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Clearance or final sale items
Return Process
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Email us at support@premiumautomotiveparts.com with your order number and reason for return.
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Wait for return confirmation and shipping instructions.
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Pack the item securely and ship it back to the address we provide.
Refunds
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Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–7 business days.
Exchanges
If you received a defective or wrong item, we’ll gladly replace it at no extra cost. Please report any issues within 48 hours of receiving your order.
Return Shipping
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If the return is due to our error (e.g., wrong or damaged item), we’ll cover the return shipping.
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For other cases, return shipping costs are the buyer’s responsibility.
Need Help?
For any questions about returns, feel free to reach out:
support@premiumautomotiveparts.com
